{"id":36,"date":"2026-05-23T16:17:27","date_gmt":"2026-05-23T14:17:27","guid":{"rendered":"https:\/\/blaniker-music.cz\/?page_id=36"},"modified":"2026-05-23T16:22:43","modified_gmt":"2026-05-23T14:22:43","slug":"reklamace","status":"publish","type":"page","link":"https:\/\/blaniker-music.cz\/?page_id=36","title":{"rendered":"Reklamace a vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"36\" class=\"elementor elementor-36\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4af51e5b e-flex e-con-boxed e-con e-parent\" data-id=\"4af51e5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e767512 elementor-widget elementor-widget-text-editor\" data-id=\"6e767512\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading\">Reklamace a vr\u00e1cen\u00ed zbo\u017e\u00ed<\/h2>\n<p class=\"wp-block-paragraph\">Na\u0161\u00edm c\u00edlem je va\u0161e spokojenost s na\u0161\u00edm zbo\u017e\u00edm i slu\u017ebami. Pokud v\u0161ak nastane probl\u00e9m s n\u00e1kupem, postupujeme v souladu s platn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy \u010cesk\u00e9 republiky. N\u00ed\u017ee naleznete p\u0159ehled podm\u00ednek pro\u00a0<strong>odstoupen\u00ed od kupn\u00ed smlouvy<\/strong>\u00a0a\u00a0<strong>uplatn\u011bn\u00ed reklamace<\/strong>.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h2 class=\"wp-block-heading\">1. Odstoupen\u00ed od kupn\u00ed smlouvy (vr\u00e1cen\u00ed zbo\u017e\u00ed do 14 dn\u016f)<\/h2>\n<p class=\"wp-block-paragraph\">V souladu s \u00a7 1829 ob\u010dansk\u00e9ho z\u00e1kon\u00edku m\u00e1 spot\u0159ebitel pr\u00e1vo\u00a0<strong>odstoupit od kupn\u00ed smlouvy bez ud\u00e1n\u00ed d\u016fvodu do 14 dn\u016f<\/strong>\u00a0od p\u0159evzet\u00ed zbo\u017e\u00ed.<\/p>\n<h3 class=\"wp-block-heading\">Podm\u00ednky pro vr\u00e1cen\u00ed zbo\u017e\u00ed:<\/h3>\n<ul class=\"wp-block-list\">\n<li>Zbo\u017e\u00ed mus\u00ed b\u00fdt vr\u00e1ceno\u00a0<strong>nejpozd\u011bji do 14 dn\u016f<\/strong>\u00a0od odstoupen\u00ed od smlouvy.<\/li>\n<li>Zbo\u017e\u00ed by m\u011blo b\u00fdt\u00a0<strong>nepou\u017eit\u00e9, nepo\u0161kozen\u00e9 a pokud mo\u017eno v p\u016fvodn\u00edm obalu<\/strong>.<\/li>\n<li>Spot\u0159ebitel odpov\u00edd\u00e1 za\u00a0<strong>sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed<\/strong>, pokud bylo pou\u017e\u00edv\u00e1no jinak, ne\u017e je nutn\u00e9 k sezn\u00e1men\u00ed se s jeho povahou a vlastnostmi.<\/li>\n<\/ul>\n<h3 class=\"wp-block-heading\">Zbo\u017e\u00ed, u kter\u00e9ho nelze odstoupit od smlouvy:<\/h3>\n<ul class=\"wp-block-list\">\n<li>Zbo\u017e\u00ed upraven\u00e9 na p\u0159\u00e1n\u00ed z\u00e1kazn\u00edka.<\/li>\n<li>Zbo\u017e\u00ed, kter\u00e9 bylo\u00a0<strong>namontov\u00e1no nebo pou\u017e\u00edv\u00e1no<\/strong>.<\/li>\n<li>Elektronick\u00e9 d\u00edly, pokud byly\u00a0<strong>instalov\u00e1ny nebo uvedeny do provozu<\/strong>.<\/li>\n<li>Zbo\u017e\u00ed po\u0161kozen\u00e9 vinou z\u00e1kazn\u00edka.<\/li>\n<\/ul>\n<h3 class=\"wp-block-heading\">Jak odstoupit od smlouvy:<\/h3>\n<ul class=\"wp-block-list\">\n<li>Vypl\u0148te\u00a0<strong>Formul\u00e1\u0159 pro odstoupen\u00ed od kupn\u00ed smlouvy<\/strong>\u00a0(ke sta\u017een\u00ed n\u00ed\u017ee).<\/li>\n<li>Formul\u00e1\u0159 za\u0161lete e-mailem na\u00a0<strong><a>podpora@blaniker-music.cz<\/a><\/strong><\/li>\n<li>Zbo\u017e\u00ed za\u0161lete na adresu:<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\"><strong>Blaniker-Music.cz<\/strong><br \/>N\u00e1m\u011bst\u00ed 5.Kv\u011btna 2C<\/p>\n<p class=\"wp-block-paragraph\">\u010cel\u00e1kovice, 250 88<\/p>\n<h3 class=\"wp-block-heading\">N\u00e1klady na dopravu:<\/h3>\n<ul class=\"wp-block-list\">\n<li>N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed\u00a0<strong>hrad\u00ed z\u00e1kazn\u00edk<\/strong>, pokud nen\u00ed zbo\u017e\u00ed vadn\u00e9 nebo po\u0161kozen\u00e9 z na\u0161\u00ed strany.<\/li>\n<\/ul>\n<h3 class=\"wp-block-heading\">Vr\u00e1cen\u00ed pen\u011bz:<\/h3>\n<ul class=\"wp-block-list\">\n<li>Pen\u00edze budou vr\u00e1ceny\u00a0<strong>do 14 dn\u016f od odstoupen\u00ed od smlouvy<\/strong>, nejd\u0159\u00edve v\u0161ak po obdr\u017een\u00ed vr\u00e1cen\u00e9ho zbo\u017e\u00ed.<\/li>\n<li>Refundace prob\u011bhne\u00a0<strong>stejnou platebn\u00ed metodou<\/strong>, jak\u00e1 byla pou\u017eita p\u0159i n\u00e1kupu (pokud se nedohodneme jinak).<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h2 class=\"wp-block-heading\">2. Reklamace zbo\u017e\u00ed (odpov\u011bdnost za vady)<\/h2>\n<p class=\"wp-block-paragraph\">Pokud m\u00e1 zbo\u017e\u00ed vadu, m\u016f\u017eete uplatnit reklamaci v souladu s \u00a7 2165 a n\u00e1sl. ob\u010dansk\u00e9ho z\u00e1kon\u00edku.<\/p>\n<h3 class=\"wp-block-heading\">Z\u00e1ruka a odpov\u011bdnost:<\/h3>\n<ul class=\"wp-block-list\">\n<li>Reklamaci lze uplatnit\u00a0<strong>do 24 m\u011bs\u00edc\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed<\/strong>, pokud nen\u00ed uvedeno jinak.<\/li>\n<li>U pou\u017eit\u00e9ho zbo\u017e\u00ed m\u016f\u017ee b\u00fdt lh\u016fta zkr\u00e1cena na 12 m\u011bs\u00edc\u016f.<\/li>\n<\/ul>\n<h3 class=\"wp-block-heading\">Jak postupovat p\u0159i reklamaci:<\/h3>\n<ol class=\"wp-block-list\">\n<li>Kontaktujte n\u00e1s e-mailem na\u00a0<strong><a>podpora@blaniker-music.cz<\/a><\/strong><\/li>\n<li>Uve\u010fte:\n<ul class=\"wp-block-list\">\n<li>\u010d\u00edslo objedn\u00e1vky,<\/li>\n<li>popis z\u00e1vady,<\/li>\n<li>fotografie nebo video z\u00e1vady (pokud je to mo\u017en\u00e9).<\/li>\n<\/ul>\n<\/li>\n<li>Vypl\u0148te\u00a0<strong>Reklama\u010dn\u00ed protokol<\/strong>\u00a0(ke sta\u017een\u00ed n\u00ed\u017ee).<\/li>\n<\/ol>\n<h3 class=\"wp-block-heading\">Vy\u0159\u00edzen\u00ed reklamace:<\/h3>\n<ul class=\"wp-block-list\">\n<li>Reklamace bude vy\u0159\u00edzena\u00a0<strong>nejpozd\u011bji do 30 dn\u016f od jej\u00edho uplatn\u011bn\u00ed<\/strong>, pokud se nedohodneme jinak.<\/li>\n<li>O zp\u016fsobu vy\u0159\u00edzen\u00ed (oprava, v\u00fdm\u011bna, sleva, vr\u00e1cen\u00ed pen\u011bz) budete informov\u00e1ni.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h2 class=\"wp-block-heading\">3. V\u00fdm\u011bna zbo\u017e\u00ed<\/h2>\n<p class=\"wp-block-paragraph\">Pokud si p\u0159ejete v\u00fdm\u011bnu zbo\u017e\u00ed, kontaktujte n\u00e1s e-mailem. Po domluv\u011b v\u00e1m za\u0161leme nov\u00fd d\u00edl v co nejkrat\u0161\u00edm mo\u017en\u00e9m term\u00ednu.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h2 class=\"wp-block-heading\">4. Ke sta\u017een\u00ed formul\u00e1\u0159e<\/h2>\n<p class=\"wp-block-paragraph\">Na na\u0161em webu si m\u016f\u017eete st\u00e1hnout pot\u0159ebn\u00e9 dokumenty:<\/p>\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/revxgarage.eu\/wp-content\/uploads\/2026\/01\/FORMULAR-PRO-ODSTOUPENI-OD-KUPNI-SMLOUVY.docx\" data-type=\"link\" data-id=\"https:\/\/revxgarage.eu\/wp-content\/uploads\/2026\/01\/FORMULAR-PRO-ODSTOUPENI-OD-KUPNI-SMLOUVY.docx\">Formul\u00e1\u0159 pro odstoupen\u00ed od kupn\u00ed smlouvy (PDF)<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/revxgarage.eu\/wp-content\/uploads\/2026\/01\/Reklamacni-protokol-RevXGarage-2026.docx\" data-type=\"link\" data-id=\"https:\/\/revxgarage.eu\/wp-content\/uploads\/2026\/01\/Reklamacni-protokol-RevXGarage-2026.docx\">Reklama\u010dn\u00ed protokol (PDF)<\/a><\/strong><\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">\u00a0<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h2 class=\"wp-block-heading\">5. Kontakt<\/h2>\n<p class=\"wp-block-paragraph\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4e7.svg\" alt=\"\ud83d\udce7\" \/>\u00a0E-mail:\u00a0<strong><a>podpora@blaniker-music.cz<\/a><\/strong><br \/><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4de.svg\" alt=\"\ud83d\udcde\" \/>\u00a0Telefon:\u00a0<strong>735 862 901<\/strong><\/p>\n<p class=\"wp-block-paragraph\">D\u011bkujeme za v\u00e1\u0161 n\u00e1kup u\u00a0<strong>Blaniker-Music.cz<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Reklamace a vr\u00e1cen\u00ed zbo\u017e\u00ed Na\u0161\u00edm c\u00edlem je va\u0161e spokojenost s na\u0161\u00edm zbo\u017e\u00edm i slu\u017ebami. Pokud v\u0161ak nastane probl\u00e9m s n\u00e1kupem, postupujeme v souladu s platn\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy \u010cesk\u00e9 republiky. N\u00ed\u017ee naleznete p\u0159ehled podm\u00ednek pro\u00a0odstoupen\u00ed od&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-36","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blaniker-music.cz\/index.php?rest_route=\/wp\/v2\/pages\/36","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blaniker-music.cz\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blaniker-music.cz\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blaniker-music.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blaniker-music.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=36"}],"version-history":[{"count":7,"href":"https:\/\/blaniker-music.cz\/index.php?rest_route=\/wp\/v2\/pages\/36\/revisions"}],"predecessor-version":[{"id":1021,"href":"https:\/\/blaniker-music.cz\/index.php?rest_route=\/wp\/v2\/pages\/36\/revisions\/1021"}],"wp:attachment":[{"href":"https:\/\/blaniker-music.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=36"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}